Cookie Policy

1. What cookies are

A cookie is a small file that a website saves in your browser or device. We also use the word “cookies” for equivalent technologies, such as the browser's local storage (localStorage), pixels and tracking scripts.

2. Who is responsible

https://cupperlab.com is owned by PUBLICIDAD DIGITAL MULTIMEDIA INTERNACIONAL, S.L.U. (Tax ID B87580866), with registered address at Calle de Caracas, 15, Chamberí, 28010 Madrid (Spain). You can write to us at dpo@cupperlab.com.

3. Which cookies we use and why

The first time you visit, we show a notice so you can accept all cookies, reject them, or choose by category. Until you accept, only the necessary ones are used.

3.1 Necessary (always on)

Essential for the site to work and to remember your choice. They do not require consent.

Name	Provider	Purpose	Duration
cl_cookie_consent (local storage)	Cupperlab	Stores your cookie preferences.	Until you delete it or change your choice
cupperlabChatSid (local storage)	Cupperlab	Keeps the chat assistant conversation going during your visit.	Persistent
Cloudflare Turnstile	Cloudflare, Inc.	Anti-spam check on forms. It may use technical browser storage.	Session

3.2 Analytics (require your consent)

They tell us how the site is used so we can improve it. They are only activated if you accept them.

Name	Provider	Purpose	Duration
_ga, _ga_*	Google LLC (Google Analytics 4)	Tell visitors apart and measure visits, page views and traffic sources.	2 years

3.3 Marketing (require your consent)

They allow commercial follow-up of your visit and link your form submissions to your browsing. They are only activated if you accept them.

Name	Provider	Purpose	Duration
__hstc, hubspotutk	HubSpot, Inc.	Identify the visitor and their source in our CRM.	6 months
__hssc	HubSpot, Inc.	Count the sessions of a visit.	30 minutes
__hssrc	HubSpot, Inc.	Detect whether the browser has been restarted.	Session

4. How to change or withdraw your consent

You can change your choice at any time from the “Cookie preferences” link at the bottom of every page. If you withdraw a category you had accepted, we will reload the page to stop using it. You can also delete or block cookies from your browser settings:

• Chrome: https://support.google.com/chrome/answer/95647
• Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
• Safari: https://support.apple.com/guide/safari/sfri11471/mac
• Edge: https://support.microsoft.com/microsoft-edge

5. International transfers

Some of these providers (Google, HubSpot, Cloudflare) are established in the United States. Transfers rely on the safeguards provided by Regulation (EU) 2016/679, such as standard contractual clauses or the EU-US Data Privacy Framework where the provider is certified.

6. More information

See our Privacy policy to find out how we process your personal data and how to exercise your rights. If you believe your rights have not been respected, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Last updated: October 2026.